Privacy Policy

Last updated: April 14, 2026

Amshuhu iTech Solution Pvt. Ltd. ("Company", "we", "our", "us") operates the B2C SFA mobile application ("App", package ID com.amshuhu.b2c.sfa). This Privacy Policy describes how we collect, access, use, store, share, and protect your information — including precise foreground and background location data — when you use our App.

By installing or using the App, you agree to the collection and use of information as described in this policy. The App is a business-to-employee Sales Force Automation tool provided by employers to their field sales staff.

Summary of Location Collection: The B2C SFA App collects precise device location (GPS latitude, longitude, accuracy, and timestamp) in both the foreground (while the app is open) and the background (while the app is minimized, the screen is off, or the app is not in use) for the purposes of attendance recording, customer visit verification, and field-activity tracking. Background location collection runs only between Day Start / Check In and Day End / Check Out, is always accompanied by a persistent foreground-service notification, and can be revoked at any time from device settings.

1. Information We Collect

1.1 Account Information

When you log in using company-provided credentials, we collect:

Username and password (for authentication only)
User ID, name, and role assigned by your employer
Company name and associated business identifiers

1.2 Location Data (Foreground and Background)

What location data we access and collect:

Precise GPS coordinates (latitude and longitude)
Location accuracy radius (in metres)
Timestamp of each location reading
Device heading and speed (where provided by the operating system)

Location is obtained using Android's Fused Location Provider (via Google Play Services) and Apple's Core Location framework on iOS, at high accuracy setting.

When location is collected:

Foreground — on specific user actions: A single location reading is captured when you tap Day Start, Day End, Check In, Check Out, place an order, record a collection, or log a customer visit.
Background — continuous tracking while checked-in: After you tap Day Start or Check In, the App runs a foreground service that records your location approximately every 10 minutes even when the App is minimized, the screen is off, the device is idle, or the App is not in use. A persistent system notification ("Recording your location while checked in") is displayed for the entire duration of background tracking so you always know it is active.
Background tracking stops automatically when you tap Check Out, Day End, log out, or the session expires. Tracking also stops if you revoke location permission from device settings.

Why we collect background location (purpose):

To verify that the user was physically present at the customer location during a visit.
To produce route-adherence / beat-plan compliance reports for your employer.
To maintain an auditable field-activity log for the working day.
To associate each order, collection, and visit record with the location at which it was created.

Consent: Before background location tracking begins for the first time, the App displays an in-app Prominent Disclosure dialog summarising what is collected, why, and when. Tracking starts only after you tap "I Agree". You can revoke consent at any time by disabling the location permission for B2C SFA in your device settings.

1.3 Device Information

We collect basic device information to deliver push notifications and ensure app compatibility:

Device model and operating system version
Device identifier (Android ID or iOS Vendor ID)
Push notification token

1.4 Sales and Business Data

As part of the sales force automation workflow, the App processes:

Customer business details (company name, address, contact information) provided by your employer
Sales orders, product catalogue, and pricing information
Payment collection records (amounts, payment mode, receipt details)
Pending invoices and billing information
Customer visit records including visit notes, objectives, and feedback

1.5 Usage and Diagnostic Data

Crash Reports: We use Firebase Crashlytics to collect crash logs and error information to identify and fix issues in the App.
Analytics: We use Firebase Analytics to collect anonymous usage statistics to improve app performance and user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

To authenticate your identity and provide access to the App
To record and verify attendance and customer visits for your employer
To track field sales activity during your active work session
To process sales orders and payment collections
To deliver push notifications related to your work
To generate sales and activity reports for your employer
To diagnose technical issues and improve app performance
To support offline functionality by storing data locally on your device

3. How We Share Your Information

Your information is shared with the following parties:

Recipient	Data Shared	Purpose
Your Employer's Server	Attendance, location logs, visit records, orders, collections, customer data	Business operations, sales reporting, attendance tracking
Firebase (Google)	Crash logs, anonymous usage statistics, push notification tokens	Error reporting, app improvement, push notification delivery
Google Maps	GPS coordinates	Map display, navigation to customer locations

We do not sell, rent, or trade your personal information to any third party for advertising or marketing purposes.

4. Background Location Usage

The App uses background location access to periodically record your location while you are actively working (checked in at a customer location). This is necessary to:

Verify customer visit attendance for your employer
Maintain accurate field activity records
Enable your employer to monitor field sales operations

Controls available to you:

Background location starts only after you explicitly press "Day Start" or "Check In"
A persistent notification is always visible when location is being tracked
You can stop tracking at any time by pressing "Check Out" or "Day End"
You can revoke location permission from your device settings at any time
Location tracking stops automatically on logout or session expiry

5. Data Storage and Security

All data transmitted between the App and servers uses secure HTTPS encryption
Authentication uses industry-standard JWT (JSON Web Tokens) with automatic token refresh
Data stored locally on your device is kept in app-private storage accessible only to the App
Offline data is synced to your employer's server when internet connectivity is available

6. Data Retention and Deletion

On Logout or Session Expiry

When you log out or your session expires, the following data is immediately deleted from your device:

User account information and authentication tokens
All locally cached business data (customers, orders, collections, visits, attendance logs, location logs)
Check-in status and daily targets

The following are retained for app functionality:

Language preference
Push notification token
Device identifier

On Uninstall

All app data stored on your device is permanently deleted when the App is uninstalled.

Server-Side Data

Data synced to your employer's server (including location logs, attendance records, visit history, orders, and collections) is retained according to your employer's data retention policies — typically up to 24 months for location logs and longer for business transaction records as required by applicable tax and audit regulations. Contact your employer or company administrator for the exact retention period applicable to your organisation.

Requesting Data Deletion

You can request deletion of your data by:

Using the "Deactivate Account" option within the App
Contacting your company administrator
Emailing us at the contact information provided below

7. Your Rights and Choices

Access: You can view your data (visits, orders, collections, attendance) within the App at any time.
Location Control: You can grant or revoke location permission from your device settings. The App will not track your location without your permission.
Notifications: You can disable push notifications from your device settings.
Account Deactivation: You can deactivate your account from within the App, which stops all data collection.
Data Deletion: You can request deletion of your data by contacting us.

8. Permissions Used

Permission	Purpose
Precise Location (GPS)	Record attendance and verify customer visits
Background Location	Track field activity during active work sessions with visible notification
Notifications	Receive work-related push notifications
Internet	Sync data with your company's server

9. Children's Privacy

This App is designed for use by company employees only and is not intended for children. We do not knowingly collect personal information from anyone under the age of 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Your continued use of the App after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Amshuhu iTech Solution
Email: support@amshuhu.com
Website: https://amshuhu.com